DE Invoices cannot be signed & printed / Fiskaly down

Resolved

Partial outage

Started over 4 years agoDecember 23, 2021Lasted about 17 hours5:37 PMDecember 24, 202110:54 AMUTC

Affected

Shore POS

POS App

Updates

Resolved
December 24, 2021 at 10:54 AMUTC
Resolved
December 24, 2021 at 10:54 AMUTC
The remaining invoices were fixed. Everything is back to normal. Again, we want to apologise for the inconveniences and we take counter measure to avoid that issue in the future. Best wishes & merry Christmas
Monitoring
December 23, 2021 at 6:04 PMUTC
Monitoring
December 23, 2021 at 6:04 PMUTC
POS is working normal again.

Invoices that could not be printed during this time are still NOT printable.

Our team will correct that until tomorrow.
Update
December 23, 2021 at 6:00 PMUTC
Update
December 23, 2021 at 6:00 PMUTC
New transactions seem to get processed again properly.

Our team is still investigating and taking further actions.

We will keep you posted.

PG
Identified
December 23, 2021 at 5:37 PMUTC
Identified
December 23, 2021 at 5:37 PMUTC
We have identified the problem and are working on a fix.

Thanks for your patience!

Shore Status Page - DE Invoices cannot be signed & printed / Fiskaly down – Incident details